Published by Abdullah Haroon
on June 13, 2022
Over the long term, Customer Service has addressed various queries from business leaders about outsourcing. Misleading decisions and fears associated with repeated outsourcing prevent companies from experiencing the benefits of an essential organization with the right call community merchants. The 7 most common Misconceptions of Outsourcing Call Center can range from concerns to handling the […]
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Published by Abdullah Haroon
on May 27, 2022
In this day and age, you can own any business, whether big or small. Managing it is not an easy task. You will have a lot of work to do that you need to consider. Such as managing your business operations, working with customers, networking, and running everything with discipline. In general, innovative money management […]
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Published by Abdullah Haroon
on May 24, 2022
Call center managers are in an interesting position these days. It’s no secret that various new metrics are challenging call centers and other contact centers. And with the advent of these new ways of doing business, companies are looking for new ways to evaluate their agents’ staff. And everyone is getting creative to go about […]
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